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0845 680 7167
hello@pentagull.co.uk
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Enquiries: 0845 680 7147
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Email: hello@pentagull.co.uk
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Customer Survey
Thank you for taking the time to answer our customer support survey, we are always looking at ways to improve our services and nothing is more important in that than what our customers think.
To what extent do you agree or disagree with the following statements regarding our representative that dealt with your support request.
Agree
Slightly agree
Neither agree or disagree
Slightly disagree
Disagree
They were courteous and professional.
Agree
Slightly agree
Neither agree or disagree
Slightly disagree
Disagree
They understood my issue and were helpful.
Agree
Slightly agree
Neither agree or disagree
Slightly disagree
Disagree
They dealt with my issue quickly.
Agree
Slightly agree
Neither agree or disagree
Slightly disagree
Disagree
They were knowledgeable and competent.
Agree
Slightly agree
Neither agree or disagree
Slightly disagree
Disagree
They kept me up to date and well informed as my issue was progressed.
Agree
Slightly agree
Neither agree or disagree
Slightly disagree
Disagree
I was satisfied with my overall helpdesk experience.
Agree
Slightly agree
Neither agree or disagree
Slightly disagree
Disagree
I would recommend Pentagull to others.
Would you like to make any additional comments?
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